Delete your account

You can delete your Hoopy account and data at any time, right in the app.

In the app

Open Hoopy and tap Me in the tab bar.
Under Account, tap Delete account.
Read the list of what will be deleted, type DELETE and tap Delete my account.

What gets deleted

Your account on Hoopy’s server, its tokens and its link to Sign in with Apple. We also ask Apple to revoke the sign-in.
Your projects, stitch progress, streak, XP and stats on your iPhone.

Purchase records may be kept as long as tax and accounting laws require. They are not linked to your name. Deletion is immediate and can’t be undone.

Your subscription keeps billing until you cancel it.

Deleting your account doesn’t cancel an App Store subscription. Cancel it first in Settings → your name → Subscriptions on your iPhone.

Can’t open the app?

Email support@tryhoopy.com with the subject “Delete my Hoopy account”. If you used Sign in with Apple, say so, and we’ll help you find and delete your account within 30 days.